Terms & Conditions
Wing Lok Senior Living Residence · Last Updated: 15 May 2025
1. Acceptance of these terms
By visiting or using this website, you acknowledge that you have read these Terms & Conditions and agree to be bound by them. If any part of these terms is unclear or you disagree with them, we ask that you stop using the site and contact us at [email protected] with your questions.
These terms apply to the website at https://wing-lok.live operated by Wing Lok Senior Living Residence, 9 Pok Fu Lam Road, Pok Fu Lam, Hong Kong.
2. About Wing Lok and its services
Wing Lok is a private senior living residence offering lifestyle and community support for older adults. The services described on this website — Daily Living Support, Excursions and Day Outings, and Complete Residence Living — are non-medical in nature. Wing Lok does not provide medical, nursing, clinical, or pharmaceutical services.
Prospective residents and their families are encouraged to make their own assessment of the suitability of our services. Information on this website describes our offerings in general terms; the precise scope of any arrangement is set out in a separate written agreement signed by both parties.
3. Use of this website
You may browse this website for personal, non-commercial purposes. You agree not to:
- Copy, reproduce, or redistribute any content from the website without our written consent.
- Use automated tools to scrape, index, or harvest data from the website.
- Attempt to access areas of the website not intended for public use.
- Use the website in any way that may cause damage to Wing Lok's reputation or the experience of other visitors.
We reserve the right to restrict or end access to the website, or remove content, at any time and without notice if we reasonably believe these terms have been breached.
4. Accuracy of information
We make reasonable efforts to keep the information on this website accurate and up to date. However, we do not warrant that all content is free from error, complete, or current at the time of your visit. Prices, availability, and service descriptions may change, and we recommend contacting us directly to confirm details before making any decisions.
Nothing on this website constitutes a legally binding offer. Any arrangement to use Wing Lok's services becomes effective only upon signature of a written residency agreement.
5. Intellectual property
All text, images, layout, and other content on this website are the property of Wing Lok or its content licensors. They are protected by Hong Kong copyright law and may not be reproduced, distributed, or used commercially without prior written permission.
The Wing Lok name and any associated marks used on this site are the property of Wing Lok. Nothing on this website grants any licence to use them.
6. Limitation of liability
To the fullest extent permitted by Hong Kong law, Wing Lok and its staff are not liable for any direct, indirect, or consequential loss arising from your use of — or inability to use — this website, or from reliance on information it contains.
We are not responsible for the content, privacy practices, or availability of any third-party websites linked from our site. Links are provided for convenience and do not indicate endorsement.
7. Enquiries and communications
When you submit an enquiry through our contact form or reach us by telephone or email, you are sharing personal data with Wing Lok. We handle that data in accordance with our Privacy Policy.
Submitting an enquiry does not create a contractual relationship between you and Wing Lok. We will respond to enquiries during our regular office hours, typically within two working days.
8. Cookies
This website uses cookies to support its basic functions and, with your consent, to gather anonymised analytics. Details of the cookies used and how to manage your preferences are set out in our Cookie Policy.
9. Governing law and jurisdiction
These terms are governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising from the use of this website or from any residency arrangement are subject to the exclusive jurisdiction of the courts of Hong Kong.
10. Changes to these terms
We may update these terms from time to time. The current version will always be available on this page, with the "Last Updated" date above revised accordingly. Continued use of the website after any update constitutes acceptance of the revised terms.
11. Contact
Wing Lok Senior Living Residence
9 Pok Fu Lam Road, Pok Fu Lam, Hong Kong